Terms
This web page represents our Terms of Use and Sale (“Agreement”) regarding our website, https://joinspanish.com (“Website”). It was last updated on 30 May 2020. The terms, “we” and “our” as used in this Agreement refer to The Rainbow Institute LLC. (“The Rainbow Institute”), and the other corporations using The Rainbow Institute brand name,including Join Spanish.
We may amend this Agreement at any time by posting the amended terms on our Website. We may or may not post notices on the homepage of our Website when such changes occur.
We refer to this Agreement, our Privacy Policy, and any other terms, rules, or guidelines on our Website collectively as our “Legal Terms.” You explicitly and implicitly agree to be bound by our Legal Terms each time you access our Website. If you do not wish to be so bound, please do not use or access our Website.
Limited License
The Rainbow Institute grants you a non-exclusive, non-transferable, revocable license to access and use our Website in order for you to make purchases of study abroad assistance services, visa renewal services, Spanish tutoring services, access to Spanish e-learning content, and other features of our e-learning product through our Website, strictly in accordance with our Legal Terms.
Copyrights and Trademarks
Unless otherwise noted, all materials including without limitation, logos, brand names, images, designs, photographs, video clips and written and other materials that appear as part of our Website are copyrights, trademarks, service marks, trade dress and/or other intellectual property whether registered or unregistered (“Intellectual Property”) owned, controlled or licensed by The Rainbow Institute. Our Website as a whole is protected by copyright and trade dress. Nothing on our Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Intellectual Property displayed or used on our Website, without the prior written permission of the Intellectual Property owner. The Rainbow Institute aggressively enforces its intellectual property rights to the fullest extent of the law. The names and logos of The Rainbow Institute, may not be used in any way, including in advertising or publicity pertaining to distribution of materials on our Website, without prior, written permission from The Rainbow Institute. The Rainbow Institute prohibits use of any logo of The Rainbow Institute or any of its affiliates as part of a link to or from any Website unless The Rainbow Institute approves such link in advance and in writing. Fair use of The Rainbow Institute’s Intellectual Property requires proper acknowledgment. Other product and company names mentioned in our Website may be the Intellectual Property of their respective owners.
Links to Third-Party Websites
Our Website may contain links to Websites owned or operated by parties other than The Rainbow Institute. Such links are provided for your reference only. The Rainbow Institute does not monitor or control outside Websites and is not responsible for their content. The Rainbow Institute’s inclusion of links to an outside Website does not imply any endorsement of the material on our Website or, unless expressly disclosed otherwise, any sponsorship, affiliation or association with its owner, operator or sponsor, nor does The Rainbow Institute’s inclusion of the links imply that Blue Studies is authorized to use any trade name, trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the linked Website.
Content Disclaimer
Postings on our Website are made at such times as The Rainbow Institute determines in its discretion. You should not assume that the information contained on our Website has been updated or otherwise contains current information. The Rainbow Institute does not guarantee that we will review past postings to determine whether they remain accurate and information contained in such postings may have been superseded. THE INFORMATION AND MATERIALS IN OUR WEBSITE ARE PROVIDED FOR YOUR REVIEW IN ACCORDANCE WITH THE NOTICES, TERMS AND CONDITIONS SET FORTH HEREIN. THESE MATERIALS ARE NOT GUARANTEED OR REPRESENTED TO BE COMPLETE, CORRECT OR UP TO DATE. THESE MATERIALS MAY BE CHANGED FROM TIME TO TIME WITHOUT NOTICE.
Services Disclaimer
Our teachers, agents, employees, or other representatives have been instructed to maintain utmost professionalism and respect, including avoiding discrimination based on race, sexuality, gender, nationality, religion, political views, or other similar issues, and we are serious about enforcing these. However, The Rainbow Institute cannot guarantee that our employees, teachers, agents, or other representatives act in accordance with this policy, and if you are displeased by any communications with The Rainbow Institute, please refer to our refund policy for your rights to refund. By using our service you forfeit your rights to take legal action against The Rainbow Institute or our associates, employees, agents, owners, or other representatives for these types of discrimination.
Customer Etiquette
Customers of our The Rainbow Institute Online Spanish-learning product are expected to be polite and follow common etiquette. For instance, a student must:
- be fully clothed during classes
- when taking a class, not be abusive to the teacher, including sexual, religious, racial, or other abusive comments
- when taking a class, give full attention to the teacher – no accepting a call and then leaving for half the class
- be the sole user of their account. Attempts to have multiple people using a single account will not be allowed
- be on time and take the classes they request. Scheduling classes and then not showing up is a disservice to other students who may have wanted that time slot with a particular teacher, a disservice to the teacher, who ends up sitting there, and a disservice to us as we pay a teacher without them teaching. If a customer cannot attend a class, it should be cancelled as far in advance as possible.
The first 3 times may result in a warning to the customer. If abusive or impolite behavior continues, The Rainbow Institute reserves the right to expel the student from The Rainbow Institute, ban them from future classes, and refuse refund requests.
Refunds
Our policy for refunds depends on the service.
Study Abroad Services
We do not charge you for this service, thus there is no refund available.
Visa Renewal Services
In the vast majority of cases, we do not charge for this service, thus there is no refund available. In the rare case that this service is not free (depending on your visa), there is no refund available as we have hard costs associated with performing the service.
The Rainbow Institute Online Spanish tutoring services
We offer 100% refunds for the first 7 days after initial purchase. This applies for customers of the The Rainbow Institute Online Spanish product only. Refund will be processed through the same method the payment was made.
After the initial 7 days after purchase, we do NOT offer refunds. We have hard costs (paying teachers, for example) that prevent us from offering this.
If your automatically recurring subscription charge to The Rainbow Institute occurs, and you have not taken any classes or used any services, and it is no more than 3 days since the charge occurred, you may contact us to have that latest payment, and only the latest payment, refunded.
Request of a refund will be processed within a reasonable period of time, on business days. Process of a refund will result in your account being deleted.
No Warranties; Exclusion of Liability; Indemnification
Our Website is operated by The Rainbow Institute on an “as is,” “as available” basis, without representations or warranties of any kind. To the fullest extent permitted by law, The Rainbow Institute specifically disclaims all warranties and conditions of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and noninfringement for our website and any contracts and services you purchase through it. The Rainbow Institute shall not have any liability or responsibility for any errors or omissions in the content of our website, for contracts or services sold through our website, for your action or inaction in connection with our website or for any damage to your computer or data or any other damage you may incur in connection with our website. Your use of our website and any contracts or services are at your own risk. In no event shall either The Rainbow Institute or their agents be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of our website, contracts and services purchased through our website, the delay or inability to use our website or otherwise arising in connection with our website, contracts or related services, whether based on contract, tort, strict liability or otherwise, even if advised of the possibility of any such damages. In no event shall The Rainbow Institute’ s liability for anu damage claim exceed the amount paid by you to The Rainbow Institute for the transaction giving rise to such damage claim.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.
Without limiting the foregoing, The Rainbow Institute do not represent or warrant that the information on the website is accurate, complete, reliable, useful, timely or current or that our website will operate without interruption or error.
You agree that all times, you will look to attorneys from whom you purchase services for any claims of any nature, including loss, damage, or warranty. The Rainbow Institute and their respective affiliates make no representation or guarantees about any contracts and services offered through our website.
The Rainbow Institute makes no representation that content provided on our website, contracts, or related services are applicable or appropriate for use in all jurisdictions.
Indemnification
You agree to defend, indemnify and hold Blue Studies harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of our Website or any Contracts or Services you purchase through it.